What to expect during your stay

What to Expect

Welcome to Snow Mountain Ranch! We are glad you are joining us!

Snow Mountain Ranch is in its first stage of reopening after the COVID-19 crisis and we look forward to sharing our wide-open spaces, mountain views and fresh air with you! For your health and safety, we are making decisions about our operations based on our local and state health agency orders and guidelines. As a result, the guest experience at YMCA of the Rockies will be a little different this year.

As the COVID-19 situation develops and new recommendations and health orders are implemented, our processes and procedures are also changing in response. We are working hard to make sure your stay here is restful, relaxing and safe. Please be patient with us as we adjust to the new way of doing things.

Here is what you can expect as of May 22, 2020.

Guest Safety Guidelines and Practices

Consistent with Colorado Department of Public Health & Environment Public Health Order 20-28 Safer at Home, YMCA of the Rockies is committed to protecting the health of our staff and our guests.

Current orders require the use of face coverings inside any business. This includes all buildings at Snow Mountain Ranch with the exception of your lodging unit. We also request guests follow appropriate social distancing practices, maintaining a six-foot distance from other guests and staff. Gatherings of more than 10 people are prohibited. We encourage guests to bring their own hand sanitizer and use it after contact with high-touch areas.

YMCA of the Rockies staff members are following social distancing requirements, wearing face coverings and gloves as mandated, telecommuting whenever possible, practicing appropriate personal hygiene, and passing a daily temperature and symptom assessment.

Learn more about our Guest Safety Guidelines and Protocols

Arrival/Check- in/Check-out

You will receive a pre-arrival email allowing you to complete part of the registration process online. Please make every effort to submit this information prior to arriving at Snow Mountain Ranch, allowing us to minimize the time needed to complete your paperwork in person. Upon arrival, one member of your party may enter the Administration building to complete check-in process.

Every adult in your party will be required to sign a Guest Assumption of Risk Waiver. You may download it now and print and sign it to reduce the time spent checking in.

If possible, bring your own pen and be sure to wear your face mask. One-way traffic into and out of the building has been established. Please follow the signs.

For your safety, we are taking extra precautions to clean and disinfect your rooms before arrival. In order to minimize the possibility of spreading COVID-19 between our staff and guests, once you check into your lodging, our Housekeeping staff will not re-enter your room until you checkout. We will provide stations in each of the lodges where guests can exchange towels and pick up supplies. Guests can also go directly to our Linen Exchange center located in the Guest Coin Laundry.

When you check out, please leave your keys inside your lodge room, cabin or yurt. You will receive an email with a copy of  your final folio. Do not go to the front desk unless you have an issue that cannot be resolved over the phone.

Be sure to check your pre-arrival emails and this webpage for the most current, specific information as your date of arrival gets closer. This page will be updated regularly as new information, processes and procedures are available.

Finding your accommodations

When you check-in, you will receive the name and or number of your lodging accommodation and a map showing its location. For an online version, please see our property map.

Programs and Activities

We suggest bringing board games, card games, and other activities from home to keep in your cabin during your stay.

Due to local and state health restrictions, activities must be limited to no more than 10 people. Due to current health orders,  at this time Day Camp is closed to children who live outside of Grand County. Click here for more information about Day Camp.

Please view our Activity Guide.

OPEN

• Socially distanced outdoor spaces, including single picnic tables​
• Mini golf-Check out equipment at the Programs building
• Outdoor Volleyball-Check out equipment at the Programs building
• Tennis-Check out equipment at the Programs building
• Disc golf​-Check out equipment at the Programs building
• Trails for hiking and biking
• Take & Make Craft Kits
• Snow Mountain Stables

To get the latest information on the status of Rocky Mountain National Park, visit the Park’s website.

CLOSED

• Playgrounds
• Pools
• Fire Rings
• Picnic areas, and other program/activity areas where gathering can occur
• Lobbies and Common Areas

Food and Dining

• To-go and take-and-bake food available at the Buckboard Grill
• Grocery delivery available through The Grocery Guys
• Restaurants in the area are gradually opening to guests and many are offering take-out options.
  Learn more

Buckboard Grill

Hours: 9 am – 9 pm
Orders: To place an order, please use our online ordering system below.
CLICK HERE FOR ONLINE ORDERING
Pick Up: Pick ups will be at the Buckboard Grill with the exception of Hot Family Meals – which can be picked up at Schlessman Commons at a pre-determined time.

Payments Accepted
For food, retail and activities, please pay using the following options, a credit card/debit card, allowing us to easily charge it to your room or use cash to purchase a YMCA gift card from the front desk to use at food/activity outlets. Cash will not be accepted unless used to purchase a gift card to use throughout your stay.

Day Passes
This summer, we will not be offering activity day passes to guests who are not staying in lodging at Snow Mountain Ranch. We hope to resume the sale of day passes once it is safe to do so.